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Usage Agreement

Usage Agreement

Introduction to the User Agreement:

(Souk Okaz) store (registered in the Saudi Ministry of Commerce with No. 1010634871 under the name Okaz Electronic Marketing Corporation) welcomes you. Below you will find the terms and conditions regulating your use of this store and all the legal consequences that result from your use of the online store services through this electronic platform, As any person's use of (Souk Okaz), whether he is a consumer of a service or product of the store or otherwise, this is his approval and acceptance and he is in his full legal capacity, system and law for all the articles and provisions of this agreement, and it is a confirmation of your commitment to its regulations and what was mentioned in it, and this agreement applies to All types of dealings between the user or the customer and the store.This agreement is valid and effective once you agree to it and start registering with (Souk Okaz) under Article 10 of the Saudi Electronic Transactions System.

 

Article One - Introduction and Definitions:

The above preamble is an integral part of this agreement, and you will find below the indications and definitions of the main terms used in this agreement:

1. (Store) means by this [removed]Souk Okaz), and this definition includes all forms of (Souk Okaz) on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store.

2. (User) means every consumer who purchases a product or service from the store through its electronic platform.

3. (Agreement) by this phrase means the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.

 

Article Two - User Legal Capacity:

1. The user declares that he has a legal capacity considered legal and legal to deal with the store, or that he is at least eighteen years old.

2. The user agrees that if he violates this article, he will bear the consequences of such violation towards third parties.


Article Three - Nature of Obligation (Souk Okaz):

1. The obligation of (Souk Okaz) towards consumers or users is to provide (the service or product).

2. Souk Okaz may provide other services such as after-sales services or other related services, due to the nature and type of (service or product) required of the user.

 

Article Four - Controls of Using Souk Okaz:

1. The user is obligated to use the electronic platform of (store name) in accordance with public morals and regulations in force in the Kingdom of Saudi Arabia.

2. When purchasing a service or product (Souq Okaz), the user is obligated not to use this service or product in violation of public morals and regulations in force in the Kingdom of Saudi Arabia.

 

Article Five - Accounts and Registration Obligations:

Once you apply to join Souk Okaz membership as a user, you are obligated to disclose specific information and choose a user name and a secret password to use when accessing Souk Okaz services. By doing so, you have agreed to:

1. You are responsible for maintaining the confidentiality of your account information and the confidentiality of your password, and thus agree to immediately notify (Souq Okaz) of any unauthorized use of your account information at (Souq Okaz) or any other breach of your confidential information.

2. Souk Okaz will not in any way be responsible for any loss that you may suffer directly or indirectly, morally or materially, as a result of disclosing user name or login information.

3. You are obligated to use your account or membership at Souk Okaz by yourself, as you are fully responsible for it, and in the event that someone else uses it, this is a presumption that you have authorized it to use the store in your name and for your account.

4. When using Souk Okaz, you are obligated to use it with all seriousness and credibility.

5. You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with (Souq Okaz) and you are obligated to update your data in case of changing it in reality or in case of need.

6. Souk Okaz is committed to treating your personal information and contact addresses with strict confidentiality.

7. If it appears to (Souq Okaz) that you have disclosed information that is not true, incorrect, not current, incomplete, illegal or in violation of what was stated in the use agreement, (Souq Okaz) has the right to suspend, freeze or cancel your membership or Your store and your account on the platform, without harming the other rights of (Souq Okaz) and its legitimate means to recover their rights and protect other users.

8. In the event of non-compliance with any of the above, the management of (Souq Okaz) has the right to stop or cancel your store or your membership or block you from accessing the services of (Souk Okaz) again.

 

Article Six - Electronic Communications and Official Communications:

1. The parties to this agreement agree that communication will be made via the e-mail registered in the platform.

2. The user agrees that all agreements, advertisements, data and other communications that are provided electronically take the place of their written counterparts, which is a stand-alone argument, in meeting the legal and legal needs.

3. The user agrees to be able to communicate with him and notify him of any provisions related to this agreement or dealing with him through the (Souk Okaz) administration broadcasting general messages that are received to all users or to specific users of (Souk Okaz).

 

Article Seven - Amendments to the Terms of Use and Fees:

1. Souk Okaz may notify you of any amendment to this agreement in accordance with the official means of communication under this agreement, according to which your obligations will be doubled or your rights will be diminished according to any amendments that may be made to this agreement.

2. In the event of an objection to any amendment to the use agreement, Souk Okaz hopes that you will stop using its services, as just accessing your account in (Souk Okaz) or using (Souk Okaz) constitutes your acceptance of the amendments and your full and complete consent to deny ignorance, and you accept (Souk Okaz) Discussing any proposal regarding these provisions.

3. All fees are calculated in Saudi riyals, and the user must pay all fees due on the platform in addition to any other expenses added by (Souq Okaz), provided that payment is made by the approved and specified means available through (Souq Okaz).

4. Souk Okaz may impose fees on some users, depending on the offers, products or services they request, or the fees or taxes imposed by the state on the nature of the product or service.

5. (Souq Okaz) reserves the right to add, increase, reduce or deduct any fees or expenses under the articles, terms and provisions of the use agreement, to any of the users, whatever the reason for their registration.

 

Article Eight - Payment and payment services in Souk Okaz:

1. Souk Okaz, through its partners, provides the payment and payment system in Souk Okaz. It can be done entirely online through the payment options available on Souk Okaz or through any payment method provided by Souk Okaz from time to time.

2. Souk Okaz is obligated to determine the price of the service or product that it displays in its store according to the generally accepted market value.

3. Souk Okaz is obligated to provide invoices, receipt vouchers and receipt vouchers for all amounts and profits that arise in its store, and is obligated to give the user an invoice for his purchase of a service or product (Souk Okaz).

4. Souk Okaz is obligated to provide the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and due to the legal, economic, commercial and regulatory interests in this regulation.

 

Article 9 - Your personal information and transaction details information:

1. The user acknowledges that he grants (Souq Okaz) an unlimited, global, permanent and irrevocable right, exempt from expenses, and licensed to use personal information or materials or otherwise provided or provided by the (Souk Okaz) platform or announced on the platform through Your accession or use of it, through the forms designated for communication and registration, or via any e-mail or any of the communication channels available on the platform. In order to achieve any of the interests that the platform deems appropriate.

2. The provisions of the confidentiality of consumer information are subject to the rules of the "Privacy Policy and Confidentiality of Information" of (Souq Okaz), and the provisions of this agreement related to the confidentiality of information.

 

Article 10 - Intellectual Property:

1. The intellectual property rights of (Souk Okaz) are completely owned by (Souk Okaz), whether they were owned by them before or after the establishment of this electronic platform.

2. The user or consumer shall respect the intellectual property rights of (Souk Okaz), which includes (Souk Okaz) itself, and the words, logos and other symbols of (Souk Okaz) or displayed on (Souk Okaz), as (Souk Okaz), And every right that belongs to (Souk Okaz), are rights owned by the entire intellectual property of (Souk Okaz).

 

Article Eleven - Responsibility for (store name):

1. Souk Okaz is obligated to conduct its commercial business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.

2. (Souq Okaz) does not bear any claims arising from errors or negligence, whether caused directly, indirectly, or accidentally, or by the user or by a third party such as shipping companies.

3. Souk Okaz and its affiliates, owners and representatives are obligated to ensure that the (product or service) is sound, legitimate and authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.


Article 12 - Confidentiality of Information:

1. Souk Okaz takes (concrete, organizational and technical) standards to protect users and prevent unauthorized person access to and preservation of users' personal information.

2. As a user, you acknowledge that the Internet is not a completely secure means, and the confidentiality of your personal information cannot be 100% guaranteed through (Souq Okaz).

3. (Souq Okaz) has no control over the actions of any third party, or third parties, such as other Internet pages linked through links to the platform or third parties claiming to represent you and others.

4. You know and agree that (Souk Okaz) may use your information that you have provided it with, in order to provide services to you in (Souk Okaz), and to send you marketing messages, and that privacy in (Souk Okaz) controls the collection, processing, use and transfer of your personal identity information, The rules of confidentiality of information are subject to the "Privacy Policy and Confidentiality of Information" of (Souk Okaz).


Article Thirteen - Restriction of Access or Membership:

Souk Okaz can suspend or cancel a user's membership or restrict a user's access to the platform's services at any time, without notice, for any reason, and without limitation.

 

Article 14 - Replacement Policy:

1. Without prejudice to the provisions of the agreement and the statutory guarantee, the consumer has the right to replace the product provided to him by (Souq Okaz) within the seven days following the date of receiving the product, and he is not entitled to replace the product after the seven days have passed.

2. To replace the product, it is required that the product be in a sound condition and that the consumer has not used the product or obtained its benefit. Souk Okaz has the right to inspect the product before replacing it to ensure its safety.

3. The consumer is not entitled to replace the product in the following cases:

• If the product was manufactured at the request of the consumer or according to the specifications he specified, with the exception of products that have a defect or that violate the specifications specified by the consumer.

• If the product is video tapes, discs, CDs, or information programs that have been used.

• If the product is newspapers, magazines, publications, books, or any other form of literature.

• If a defect appears in the product due to the consumer's poor possession.

• If the contract deals with the provision of shelter, transportation or feeding services.

• If the contract deals with the purchase of software download products over the Internet.

 

Article 15 - Return Policy:

1. Without prejudice to the provisions of the agreement and the statutory guarantee, the consumer has the right to rescind the contract and return the product presented to him from (Souq Okaz) within the seven days following the date of receiving the product, and he is not entitled to that product after the seven days have passed.

2. To retrieve the product, it is required that the product be in a sound condition and that the consumer has not used the product or obtained its benefit. Souk Okaz has the right to inspect the product before returning it to ensure its safety.

3. The consumer is not entitled to return the product in the following cases:

• If the product was manufactured at the request of the consumer or according to the specifications he specified, with the exception of products that have a defect or that violate the specifications specified by the consumer.

• If the product is video tapes, discs, CDs, or information programs that have been used.

• If the product is newspapers, magazines, publications, books, or any other form of literature.

• If a defect appears in the product due to the consumer's poor possession.

• If the contract deals with the provision of shelter, transportation or feeding services.

• If the contract deals with the purchase of software download products over the Internet.

4. In the event that the provisions of the said return policy are met; The consumer has the right to rescind the contract and return the product to (Souk Okaz) with a refund of the amount paid.

 

Article 16 - Applicable Law or Regulation:

This use agreement is governed and formulated according to the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and is completely and completely subject to the regulations in force at the authorities in the Kingdom of Saudi Arabia.

 

Article 17 - General Provisions:

In the event that any incoming material or clause in this use agreement is canceled or there is any incoming material or any clause in the use agreement is no longer in force, such an order does not cancel the validity of the rest of the articles, terms and provisions contained in the use agreement and they shall remain in effect until notice Another from the administration (Souk Okaz).

This User Agreement - which may be amended from time to time as the case may be - constitutes the use agreement, work mechanism, understanding, agreement and contract between (Souk Okaz) and the user, and both parties to this agreement agree to take into account the following:

1. The Arabic language is the language in force when interpreting the provisions of this Agreement, or when translating them into another language.

2. All prices displayed on the services or products of (Souq Okaz) may be modified from time to time.

3. The promotional or marketing offers that (Souk Okaz) may place are temporary offers, as Souk Okaz has the right to modify or stop these promotional or marketing offers at any time.

4. The parties to this agreement are obligated to deal with each other in a manner that does not violate the Shariah rules, regulations and laws in force related to the nature of the transaction between (Souq Okaz) and the user.

5. This usage agreement shall not be canceled except by virtue of a decision issued by the Souk Okaz Administration.